Claims Centre

1. Motor
Claim form
Original police abstract
Copy of the diving licence for the person driving the vehicle during the accident
Policy excess
Assessor’s report

2. Non Motor

GPA/ PA:
Claim form
Original medical expenses receipts
Pay slips for 3 months prior to the accident(for employees only)
Police Abstract if injuries are due to an road traffic accident or assault
Death certificate in case of fatal accident

WIBA:
Forms LD 104, 105,180
Agreement between the employer and employee
Pay slip for 3 months prior to the accident
Police Abstract
Death certificate where applicable
Original medical expenses receipts

Property:
Claim form
Police abstract
Replacement quotation
Witness statement
Adjustment report

Provide all relevant information i.e. Name of the client,date of loss, nature of loss, registration number and the garage if it’s a motor vehicle, third party involved if any, etc
Register the claim in our AIMS Systems and open a physical file.

All new claims notified must be acknowledged within two (2) working days asking for the relevant document depending on the nature of claim.

Assessor / adjuster will be instructed within a day of notification as long as the claim is valid.