Claims Process

• Report the accident or theft to the Police immediately but not later than 24 hours and obtain a police abstract

• Report the accident to CIC immediately through the given emergency or toll free numbers

• Do Not Accept liability in case of an accident

• Call AA of Kenya if you need to tow the vehicle from the scene of the accident(for comprehensive insurance only)

• Clear with the police and take the vehicle to any of our Recommended garage within nairobi (outside nairobi take the vehicle to a garage of your choice) and Notify us.

• Complete and return a claim form obtainable in all our offices and web site.

• Attach the Police Abstract and a Copy of the Driving licence of the person who was driving the vehicle at the time of the accident or loss.

Required Documents

• Download Claim Form
• Original police abstract
• Copy of the diving license for the person driving the vehicle during the accident
• Policy excess
• Assessor’s report

Claims Process

• Report to the police immediately and obtain a police abstract

• Report the loss to CIC immediately through the given emergency or toll free numbers

• Complete and return a claim form obtainable in all our offices and web site giving the replacement cost of lost property

• Attach a statement from a watchman/guard or any witness

Required Documents

• Download Claim Form
• Police abstract
• Replacement quotation
• Witness statement
• Adjustment report

Claims Process

• Report the accident to CIC immediately through the given emergency or toll free numbers

• Follow the same with a written notification as one awaits to heal

• Complete and return a claim form obtainable in all our offices and web site attaching doctor’s prescription and medical bills receipts after a clean bill of health

• Attach a police abstract if it was a road traffic accident or assult

• Attach copy of death certificate if the accident was fatal

• Attach copies of pay slips for the previous three months before the accident if the cover is arranged on salary basis

Required Documents

• GPA/ PA
• Download Claim Form
• Original medical expenses receipts
• Pay slips for 3 months prior to the accident(for employees only)
• Police Abstract if injuries are due to an road traffic accident or assault
• Death certificate in case of fatal accident

Claims Process

• Report the accident to CIC immediately through the given emergency or toll free numbers

• Follow the same with a written notification as one awaits to heal

• Complete and return a claim form obtainable in all our offices and web site

• Attach doctor’s prescription and medical bills receipts

• Attach form WIBA 1 & 4 obtained from labour office

• Attach a police abstract if it was a road traffic accident or assault

• Attach copy of death certificate if the accident was fatal

• Attach copies of pay slips for the previous three months before the accident if the cover is arranged on salary basis

Required Documents

• Forms LD 104, 105,180
• Agreement between the employer and employee
• Pay slip for 3 months prior to the accident
• Police Abstract
• Death certificate where applicable
• Original medical expenses receipts