Claims Process
• Report the accident or theft to the Police immediately but not later than 24 hours and obtain a police abstract
• Report the accident to CIC immediately through 0703 099 120, 020 282 3000
• Do Not Accept liability in case of an accident
• Call AA of Kenya on 020 697 9000, 0709 933 000 if you need to tow the vehicle from the scene of the accident (for comprehensive insurance only)
• Clear with the police and take the vehicle to any of our Recommended garage within nairobi (outside nairobi take the vehicle to a garage of your choice) and Notify us.
• Complete and return a claim form obtainable in all our offices and web site.
• Attach the Police Abstract and a Copy of the Driving licence of the person who was driving the vehicle at the time of the accident or loss.
Required Documents
• Download Claim Form
• Original police abstract
• Copy of the diving license for the person driving the vehicle during the accident
• Policy excess
• Assessor’s report
Claims Process
• Report to the police immediately and obtain a police abstract
• Report the loss to CIC immediately through the given emergency or toll free numbers
• Complete and return a claim form obtainable in all our offices and web site giving the replacement cost of lost property
• Attach a statement from a watchman/guard or any witness
Required Documents
• Download Claim Form
• Police abstract
• Replacement quotation
• Witness statement
• Adjustment report
Claims Process
• Report the accident to CIC immediately through the given emergency or toll free numbers
• Follow the same with a written notification as one awaits to heal
• Complete and return a claim form obtainable in all our offices and web site attaching doctor’s prescription and medical bills receipts after a clean bill of health
• Attach a police abstract if it was a road traffic accident or assult
• Attach copy of death certificate if the accident was fatal
• Attach copies of pay slips for the previous three months before the accident if the cover is arranged on salary basis
Required Documents
• GPA/ PA
• Download Claim Form
• Original medical expenses receipts
• Pay slips for 3 months prior to the accident(for employees only)
• Police Abstract if injuries are due to an road traffic accident or assault
• Death certificate in case of fatal accident
Claims Process
• Report the accident to CIC immediately through the given emergency or toll free numbers
• Follow the same with a written notification as one awaits to heal
• Complete and return a claim form obtainable in all our offices and web site
• Attach doctor’s prescription and medical bills receipts
• Attach form WIBA 1 & 4 obtained from labour office
• Attach a police abstract if it was a road traffic accident or assault
• Attach copy of death certificate if the accident was fatal
• Attach copies of pay slips for the previous three months before the accident if the cover is arranged on salary basis
Required Documents
• Forms LD 104, 105,180
• Agreement between the employer and employee
• Pay slip for 3 months prior to the accident
• Police Abstract
• Death certificate where applicable
• Original medical expenses receipts