To provide general customer service in respect to all lines of business for all CIC subsidiaries.
Receive in-bound communication from CIC stakeholders through email and phone calls and respond to these queries in a timely and efficient manner in accordance to the call centre contact strategy;
Conduct out-bound communication to CIC stakeholders, and collect referrals for distribution;
Carry out monthly customer callouts for all lines of business;
Collect and analyse customer feedback at...
The Actuarial Manager role provides support to the General Insurance Subsidiaries and other support functions in the Group such as Finance and Risk. The role involves providing actuarial analysis for the Subsidiaries to ensure the company is always aware of its financial liability position, risks and market dynamics.
Review and test models and assumptions on actuarial valuation for the relevant general insurance subsidiaries;
Price new products and provide ratings guidelines for the relevant...
Responsible for designing an optimal reinsurance programs, assessment and placement of risks and reinsurance recoveries for the group.
Review all risks acceptances to ensure they are protected by proper reinsurance arrangement;
Monitor the reinsurance register to ensure risks are correctly allocated into the relevant treaties;
Negotiate and review reinsurance contracts (best rates and terms) at each reinsurance renewal period;
Underwrite inward facultative business;
Prepare reinsurance underwriting and claims statistics for reinsurance renewals and...
In Kenya, it is mandatory for your vehicle to have a motor insurance cover before being used on a public road. The law of Kenya requires you to display the car insurance certificate on the windshield of your car where it is possible for a police officer to inspect it.
The importance of having a motor insurance cover is that, it offers financial security in case one gets into an accident. This means that, the...
Saving for retirement ensures that you not only live a comfortable life in your golden years but also helps one have the financial freedom. However, in Kenya, latest figures by the Retirement Benefits Authority as at 2019 show only 21 per cent of the working population are part of pension schemes. This leaves at least 12 million people with no sort of retirement or social security fund to rely on when they retire.
Two years ago, no one would have predicted that there would be a global pandemic affecting the world. The current pandemic has served as a good reminder on the importance of building an emergency savings fund you can easily tap into during times of financial distress. Having access to liquid savings can lower financial stress for many families especially in times like these.
An emergency fund is a cash reserve that is specifically set aside...
Ask most people what life insurance is, and they will tell you it’s a policy you buy that pays money to your family if you pass away. Life insurance is a contract between you and an insurance company. Essentially, it is designed to protect your family and the people depending on you for financial support in the event you lose your income due to critical illness or untimely demise.
There are two main types of Life...
Nairobi, December 17, 2020 –CIC General Insurance, a leading general insurer in Kenya has been declared the Best Automotive Insurer at the Automotive Industry Excellence Awards, 2020. This comes a year after the company won as the Most Preferred Private Vehicle Insurer at the same awards held in 2019.
Speaking when receiving the award, CIC Ag Managing Director General Business, Ms. Grace Nzivwa reiterated that the organization has continued to ensure the needs of its...
Nairobi, December 22, 2020- CIC Insurance Group, a leading financial service provider has been named the Best Motor Insurer at the Cheki Awards, 2020. The win comes at a time when the company is repositioning itself to become the market leader in general business, following a recently concluded five-year strategic plan development process, for the period 2021 to 2025.
Commenting on the award recognition, GM Marketing and Customer Experience Mr. Joseph Kamiri stated that technology...
World Diabetes is held on November 14th every year. Globally, someone dies every 8 seconds from diabetes. Over 1.8 million Kenyans aged between 20 and 79 years have diabetes. One out of every four people with diabetes do not know they have it. Diabetes in rapidly increasing in Kenya because of lifestyle changes, from our traditional way of life.
What is diabetes mellitus?
Diabetes is a medical problem caused by inability of our bodies to breakdown...